Pro Shop
Shipping & returns.
Straight answers on how gear gets made, shipped and replaced.
- Made to order
- Every item in the Pro Shop is printed, sewn or embroidered for you after you order. Production takes 2–5 business days; all-over-print jerseys and bags take 7–9. Orders ship from US facilities.
- Shipping
- $5.95 flat rate anywhere in the US; free on orders of $75 or more. Transit is typically 3–4 business days after production. Tracking is emailed the moment your package leaves the facility. We currently ship to US addresses only.
- Damaged or misprinted
- If anything arrives damaged, misprinted or with a defect, reply to your confirmation email with a photo within 30 days of delivery and we will replace it free. No return needed. This mirrors our production partner Printful's policy: claims for misprinted, damaged or defective items are accepted within 30 days of delivery; lost-in-transit claims within 30 days of the estimated delivery date.
- Sizing and exchanges
- Because every item is custom printed to order there are no returns or refunds for buyer's remorse, wrong size or change of mind (custom apparel is exempt from standard return rights; see Printful's return policy at printful.com/policies/returns). We offer one courtesy size exchange per order: contact us within 14 days of delivery, cover $6 return shipping, and we will make the new size. If our size chart was wrong, the exchange is on us.
- Cancellations
- Orders go into production quickly. Email info@youthpickleballleague.com right away if you need to cancel; once an item is in production it cannot be cancelled.
- Sales tax and payments
- Prices are shown in USD. Sales tax is not currently collected at checkout; the total you pay is merchandise plus shipping. Payments are processed by Stripe on youthpickleballleague.com; we never see or store your card details.
Questions: info@youthpickleballleague.com · (844) 410-8008. Fulfilment partner policy: printful.com/policies/returns. See also our league refund policy and privacy policy.